System Issue - D365 Finance and Operation unable to load or the icon keep on rotate

Created by Robin Tee, Modified on Tue, 19 Aug at 2:07 PM by Robin Tee

If you are facing the issue as the screen above.

The user may be able to self-service/self-support in this.

Step 1:

Step 2: Go to Clear browsing data

Step 3: Go to Clear browsing data > Cookies and other site data and Cached images and files and then click Clear now

Step 4: Close the D365 tab and close the browser

Step 5: Open the browser, and click the D365 URL